Event Operations Manager

The Event Manager will take a lead role in the planning, coordination, and seamless delivery of a diverse range of events, ensuring every experience reflects Moving Venue’s commitment to excellence. From overseeing logistics and liaising with venues, to managing on-site teams, this position is integral to the operational success of the business.

Moving Venue are the most trusted event caterers in London; we have been impressing clients with outstanding events since 1984. Our reputation for delicious food and outstanding excellence has secured us a place on the accredited supplier list of over 40 venues, in and around London.

The ideal candidate will be an experienced and motivated operations professional, with a sharp eye for detail and a hands-on approach. You’ll have excellent leadership skills, a solution-focused mindset, and the confidence to take ownership of high-pressure, high-profile events. A deep understanding of operational best practices, strong client-facing communication, and a passion for delivering unforgettable experiences are essential.

• Managing the planning and delivery of allocated events, ensuring consistency with Operations’ procedures and standards:

– Placing equipment, staff, and beverage requisitions
– Liaising with our venue clients
– Planning of the event
– Preparation of all event spaces
– Loading and unloading of vehicles
– Arranging transport to and from events
– Management of food and beverage service
– Breaking down and clearing events

• Take responsibility for any events allocated to you and ensure they meet the clients’ and Smart Group’s expectations.
• Liaising with clients/venues to ensure specific objectives are met, attending site visits and menu tastings where required
• Producing and communicating pre and post cost information and event administration to all relevant parties
• Lead by example to promote business and act as a role model to ensure you are consistently operating in a fair and professional manner, being accountable for the commercial success of the company.
• Work within the team to proactively develop and constantly improve the product and service and drive behavioural change through encouraging others to seek and act on feedback, bringing to the attention of the Operations Director any matter which relates to the success of the business.
• Lead by example to promote business and act as a role model to ensure self and team are consistently operating in a fair and professional manner, being accountable for the commercial success of the company.

• Comply with and enforce all company policies, standards and legislative requirements relevant to maintaining effective performance, communication, training and good business reputation; including Food Hygiene, Allergens, Fire, Health & Safety regulations, attending relevant training as required.

• Represent MV values in your general conduct and in your dealings with clients and suppliers.

• Ensuring that Group, venue and legislative requirements with regard to Health & Safety at base and at venues/on site are adhered to at all time.

• Ensuring all personnel on site are briefed to the Group’s level and all paperwork is completed and all RAMS submitted for each event to venue managers.

• Assisting in the profitability of the company through the prudent use of goods ensuring that wastage and breakages are kept to a minimum

• Taking a proactive role in cost management and gross profit control within all operational areas.

• Ensuring all event cost related information is correctly recorded and reported to the relevant parties within the set time scales

• Assisting the Operations team to ensure all events are executed within the parameters of agreed budgets, achieve effective cost control and return the required gross profits

• Organised and methodical.
• Detail-oriented.
• Excellent interpersonal and negotiation skills.
• Strong sense of ownership and appropriation.
• Excellent computer and CRM skills.
• Excellent communication skills, including writing, proofreading, and speaking.
• Ability to manage multiple events and deadlines.
• Fantastic customer service ethic and high expectations for quality.
• Representing Moving Venue positively both internally and externally.
• Manage the team to take pride in their role through demonstrating a consistently positive and professional approach to communications, working to clear expectations and objectives using great systems and procedures.
• Listen to feedback and provide solutions as necessary.
• Maintaining up-to-date knowledge of venues, clients, competitors, markets, and industry, with awareness of the impact of any developments in these areas.
• Performing any other reasonable duties required to efficiently and profitably manage the company.

At Moving Venue, we value our team, and as part of our commitment to creating a positive work environment, we offer the following benefits:

• Quarterly performance-related bonus
• Holiday allowance starts at 27 days plus bank holidays, increasing with length of service
• Delicious, healthy breakfast and lunch menu served daily, cooked by a dedicated chef
• Shuttle bus pick up and drop off from Canada Water tube station – morning and afternoon
• Access to Medicash health plan
• Fantastic restaurant and bar discounts via the CODE app
• Enhanced parental-leave pay (subject to length of service)
• Travel loan
• Fabulous regular social events
• Fun and vibrant company culture
• Generous refer-a-friend-bonus
• Free parking at our Head Office
• Cycle to work scheme
• 2x event tickets per year and friend a family discounts to ticketed events
• 1 x volunteer day per year

• Salary range is between £38,000 to £40,000 per annum, depending on experience.

To apply, please forward your CV to Lee at lbushnell@movingvenue.com.